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Adding a payment method

Save a card (or other supported payment method) to your account so renewals and new purchases can be charged automatically. You can add one from the Billing area at any time, or enter one directly during checkout. Card details are entered into a secure form hosted by Stripe — SuperSpace never stores your card number on its own servers.

Before you start

  • You need billing-management permission on the account. If you can't open Billing or don't see the Add Payment Method button, ask an account owner or billing administrator to grant it.
  • Trial accounts can't add a payment method this way — you're prompted to add one when you upgrade from the trial.
  • If your workspace inherits billing from a parent workspace, payment methods are managed on the parent workspace. Switch to it first — the Billing page will tell you which workspace handles billing.

Add a payment method from the Billing area

  1. Open Billing. In the account sidebar, choose Billing. The page opens on the Overview tab.

  2. Find Payment Methods. Scroll to the Payment Methods card. It lists any saved methods, or shows "No payment methods saved yet" if you don't have one.

  3. Start adding a method. Click Add Payment Method (in the card header, or the Add Payment Method button in the empty-state when you have none saved).

  4. Enter your details. On the New payment method screen, fill in the secure payment form. As the form notes, "Your payment details are processed securely by Stripe. Your card information is never stored on our servers."

  5. Save. Click Save payment method. You're returned to the Billing overview and the new method appears in the Payment Methods list.

Supported methods

The form accepts cards, and — depending on your billing currency and region — methods such as SEPA Direct Debit, iDEAL, and Bancontact. The exact set of methods Stripe offers depends on your billing address and account configuration.

Set a default

The first method you add becomes the one used for billing. To make a different saved method the default later, use Set as default next to it in the Payment Methods list. The current default is marked with a Default badge. To swap the card on a specific subscription instead, see Changing a subscription's payment method.

Add a payment method during checkout

When you check out a cart (a new site, domain, or other purchase), the payment step collects a card if you don't already have a usable one on file.

  1. Reach the payment step. On the cart's payment page, complete your Billing Details first if prompted — the Payment method step stays locked until your billing address is saved ("Save your billing details to continue").

  2. Enter your card. In the Payment method step, fill in the secure Stripe payment form — the same kind of secure Stripe form used in the Billing area.

  3. Pay. Click the pay button to complete the purchase. It's labeled with the amount due, for example Pay $29.00.

If you have no payment method on a change order

Some staged changes to an existing subscription require a saved method up front. In that case the payment step shows "No payment method on file" with an Add a payment method link that takes you to the Billing form, then returns you to the cart to finish.

Saved automatically

A card you enter during checkout is saved to your account for future renewals, not just the current purchase. You can view your saved methods and choose which one is the default later from the Billing > Payment Methods card.

Next steps