Skip to content

Placing your first order

Before you start

  • A SuperSpace account you're signed in to
  • A payment method ready to enter (card, or — for EUR billing — iDEAL, SEPA Direct Debit, or Bancontact)1
  • Optional: a domain name in mind, if you want to register one during checkout

This guide walks a brand-new customer through creating their first WordPress site from the dashboard — choosing a plan and region, optionally buying a domain, paying, and watching the site provision. It's the happy path; you won't need any technical setup. You build an order in a cart, pay once at checkout, and SuperSpace then provisions your site automatically in the background; one cart produces one payment, and provisioning usually finishes in a few minutes.

Steps

  1. Open the New Site screen. From the workspace sidebar, open My Sites and click New Site (the New Site button also appears in the header). New accounts land here automatically right after signing up. The page is titled Generate Your WordPress Site.

  2. Choose where your data is stored. Under Where do you want your website data to be stored?, pick the region closest to your visitors.

  3. Choose how to start. Under How do you want to start?, pick one:

    • Start with a plain WordPress Installation — a clean WordPress site.
    • Build a new WordPress site with our AI Site Builder — starts you in the Extendify site builder.

    Then press Continue.

    Tip

    Your starting point (the option you pick here) is fixed once the site is created, so choose the one that matches what you're building.

  4. Select your package. On the Select your package screen, pick the plan that fits your site. If both billing terms are offered, use the Monthly / Annual toggle at the top, then press Apply to see prices for that term.2 Choose a plan, then press Continue.

  5. Review your cart and (optionally) add a domain. You're now on your cart, with an Order summary showing the Due today total.

    If your plan includes a free domain, or you want to buy one, use the Choose your domain card: type the name you want, search, and add it. Eligible plans show a View free domain extensions link listing the extensions available at no cost for the first year.3 The domain is registered during checkout and attached to your new site automatically once both are ready — no manual step.4

    You can continue without a domain. SuperSpace generates a temporary domain for your WordPress hosting automatically, and you can connect your own domain later.

    When the cart looks right, choose Continue to Payment.

  6. Enter your billing details and payment method. On the payment page:

    • Fill in Billing details (name, address, and — if applicable — a VAT ID) and save them.
    • Enter your Payment method in the secure payment field.

    Nothing is charged until you click the pay button, and the amount shown is the amount you'll pay — if the total changes before you confirm (for example, tax recalculates), you're re-prompted rather than charged a surprise amount.

  7. Confirm and pay. Click the pay button, which shows your total (for example Pay $29.00). If your bank asks for an extra verification step, complete it when prompted.

  8. Watch provisioning finish. You land on the Order status page. It starts at Finalizing your order and updates itself automatically — you can leave it open. When it reads Your order is complete, your site is ready, and you'll also get a confirmation email.5

The status page refreshes on its own as your order moves from Queued → Processing → Completed. When it's done, use Open site to jump straight to your new site.

The same off-session cart flow is available programmatically. POST /api/orders charges your default payment method and provisions a WordPress site, always returning a 202 Accepted cart envelope:

curl -X POST -H "Authorization: Bearer $SUPERSPACE_TOKEN" \
  -H "X-Auth-Account: $ACCOUNT_ID" -H "Content-Type: application/json" \
  -d '{"site":{"name":"my-site","variant":"vanilla","location":"pdx","plan":"basic","term":"monthly"}}' \
  https://control.superspace.nl/api/orders

The response's cart.poll_url (/api/carts/<token>) is empty of orders during the async window — poll it until the orders materialize and reach a terminal state:

curl -H "Authorization: Bearer $SUPERSPACE_TOKEN" -H "X-Auth-Account: $ACCOUNT_ID" \
  https://control.superspace.nl/api/carts/$CART_TOKEN

Order create/update/cancel are not available with an OAuth token — they require a session or API-key credential. See Orders & Carts and the authentication overview for details.

If something needs your attention

  • Waiting for payment — we haven't received payment yet; re-open the checkout to finish. On a workspace whose billing is handled by a parent account, ask your billing administrator to complete it.
  • Something went wrong — our team is automatically notified. Contact support if you need help.
  • Order held — unpaid invoices on file — settle your open invoices to release the order.

Next steps

  1. Available payment methods depend on your billing currency. Card is always available; EUR billing also offers redirect-based methods such as iDEAL, SEPA Direct Debit, and Bancontact. ↩

  2. If a plan only offers one billing term, no toggle is shown — there's nothing to choose. ↩

  3. Premium domains aren't included in the free-domain offer, and a free domain renews at its normal price after the first year. ↩

  4. Automatic attachment applies when you register a single domain alongside the site in the same cart. If you add multiple registered domains, attach the one you want manually afterward. ↩

  5. Provisioning runs asynchronously after payment and most sites are ready in a few minutes. SuperSpace claims a pre-built site from inventory rather than building one from scratch, which is why it's quick. In the rare case capacity is temporarily unavailable in your chosen region, the order can be retried shortly after. ↩